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Hi, I’m Andy Tolbert, founder of SaferAgent™
At the very core what we give brokers & owners is peace of mind knowing that professional safety protocols are working in your office. Before we go into WHAT we will provide you, let’s look at the WHY for a moment…
Over my years teaching safety at every level, I’ve seen what safety lapses can do to your office.
On a sunny Sunday morning in August, an agent we’ll call “Susie” was working floor duty as she often did. When a “customer” came to the door to ask about buying a house, Susie’s life was forever changed when he turned out to be a criminal on the run and ended up raping her. The entire company changed instantly. Safety protocols were immediately changed, cameras and panic buttons were installed, side doors were now kept locked instead of propped open for a smoke break, office hours were modified, policies changed, and while all of this cost significant money to the broker, something else happened that you might not have thought about…
Their agents were recruited and I mean recruited HARD over the next few weeks… ask yourself, how loyal are your agents really?
I truly believe that the majority of agents would change brokerages if the situation was right. Right now, how many of your agents are thinking about it? Maybe even already interviewing? In fact, don’t YOU use the fact that many agents are ready to move if the situation was right in YOUR recruiting efforts?
But moving is hard. They’ve made friends at the office, maybe you helped them get to their level of success, you’ve built a family atmosphere, they have business cards and signs to reprint, they might have to leave their listings… moving can be costly to an agent. But when a major safety breach happens, they’ve got a concrete, justifiable reason to make a move, in fact they may tell themselves they CAN’T stay due to the unsafe environment or the newfound bad reputation the company now has in the community (thanks to the 6:00 news). In fact, they may think they’ll LOSE money if they stay. And we haven’t even considered the pressure from their friends and family to get to a safer environment or even leave real estate all together!
And that heavy-hitter team you’ve been working on for months to move to your office? That all just went out the window, they just can’t risk it.
Do you see how safety can be a retention challenge? Let’s look at how safety can also be a recruiting OPPORTUNITY.
Agents want to feel wanted… they want to feel loved, in their hearts (pic of heart) they want to know that you think of them as more than just a commission split or desk fee. And in their brains (pic of brain) they want to be at the brokerage that has the latest tools, technology & training to help them succeed and grow.
If a prospective agent is interviewing with several offices, it’s the extra “oomph” that can make you stand out from the competition.
Offering the SaferAgent suite of tools can be the “oomph” you’re looking for.
Cost reduction and asset protection
Our safety protocols cover not just your agents – we care about your whole office including the inside employees and your physical assets.
Years ago, my mortgage office was burglarized overnight (pictures)– there’s NO worse feeling than walking in and finding the back door broken open and all your computers gone… the thoughts start rushing through your mind… how much will this cost? What did they take? How long will the insurance claim take? When’s the last time we backed up our data? How do we recover our data and get back to work? What’s our liability to our customers? Whose data was possibly compromised?
Our programs take these questions into consideration too and we’ll help you lock down your office and your data so this never happens to you. Would that help you sleep just a little better at night?
And the last piece of our risk management? Actually managing the risk of lawsuits!
When Beverly carter was killed in 2015 it sent shockwaves through the real estate community. But when her family filed suit against her former brokerage claiming negligence in her death, now THAT calls for real change in how we run our offices. ARE we liable? Aren’t they independent contractors?
As of this today the suit is still ongoing, but no matter the outcome, the damage has been done. A high-profile case like that instantly impacts your office –
This scenario will take its toll on your business AND you. An economic toll yes, but an emotional one too! Our agents are like family and this hurts.
The team at SaferAgent™ understands this and that’s WHY we’ve worked tirelessly to bring you the SaferAgent™ broker risk management safety program.
Let US be your in-house safety team.
When developing our program we knew it needed 3 critical features:
The SaferAgent™ quick start onboarding process will get your agents instant access to the latest tools and training available in the real estate industry. Our training is interesting, educational, AND entertaining ensuring they’ll not only participate but IMPLEMENT what they’ve learned – and all for less than your office coffee budget now.
So invest in the safety and well-being of your office and your business. Join as a SaferBroker™ today.
Your SaferBroker™ investment includes: